Privacy Policy

Welcome to SEMScoop. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Optional analytics and marketing tracking follow your cookie choices. You can change those choices using Cookie settings in the footer.

1. Information We Collect

2. How We Use Your Information

• Provide, operate, and maintain our website and services.
• Process transactions and send related information.
• Improve, personalise, and expand our services, including analytics and product development.
• Communicate with you about updates, security alerts, and support.
• Detect, prevent, and address technical issues, fraud, or misuse.

3. Sharing of Information

We do not sell or rent your personal data. We may share it only:

• With service providers who help us operate the site (e.g. hosting, email).
• With Meta for advertising measurement and relevant advertising when you accept marketing cookies.
• To comply with legal obligations or respond to lawful requests.
• To protect the rights, property, or safety of our users or others.

4. Cookies, Analytics and Consent

We use cookies and similar technologies to keep you signed in, secure the site, remember your preferences, and understand how the tool is used.

For product analytics we use Google Analytics and PostHog, configured to be privacy-friendly: no session recording, no cross-site advertising tracking, and we do not send your name or email to them. These are non-essential analytics cookies.

Where we ask for analytics consent, you can accept or reject analytics in the cookie banner. Marketing cookies are off until you explicitly accept them. When enabled, Meta Pixel sends page visits, successful signups, checkout activity and purchases, along with browser/device information, IP address, page URLs and cookie identifiers, to Meta for ad measurement, optimisation and relevant ads. We do not attach names, emails, keyword searches or project contents to these events. Read Meta's Privacy Policy. Use Cookie settings in the footer to change or withdraw your choices at any time. Withdrawal stops future tracking; it does not erase information already sent. Strictly necessary cookies remain active.

5. Data Security

We implement industry-standard safeguards to protect your data. However, no Internet transmission or storage system is 100 % secure; we cannot guarantee absolute security.

6. International Data Transfers

Your information may be processed in countries other than your own. We ensure adequate protection through standard contractual clauses and other lawful mechanisms.

7. Your Privacy Rights

• Access, correct, or delete your personal information.
• Object to processing or request restrictions under certain circumstances.
• Lodge a complaint with your local data-protection authority if you believe we’re mishandling your data.

To exercise these rights, contact us at help@semscoop.com.

8. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If we learn we have done so, we will delete it promptly.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after any change constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this policy, please reach out: